1. Information on the collection of personal data
(1) This policy contains information about how we collect and use your personal information when you use our website. Personal information includes any information that relates to you personally, e.g. name, address, email addresses, user behaviour.
(2) The data controller in accordance with Article 4(7) of the GDPR is:
PROVIDUS d.o.o., Borštnikova ulica 88, 2000 Maribor, Slovenia, Tel.: +386 2 6145 665, e-mail: info@providus.si
Website: www.providus.si
(3) When you contact us by email or use our contact form, we store the information you provide (your email address, name and telephone number) so that we can answer your questions. When it is no longer necessary to store the data collected in this way, we delete it or restrict its processing if we are legally obliged to store it.
(4) If we need to engage a third party to provide part of our service or we want to use your data for marketing purposes, we will provide you with details of the procedures as set out below. We will also confirm the criteria used to determine how long the data will be retained.
2. Your rights
(1) You have the following rights in relation to your personal data: – the right to information – the right to rectification or erasure – the right to restriction of processing – the right to object to processing – the right to data portability.
(2) You also have the right to complain to a data protection supervisory authority about how we have processed your personal data.
3. How personal data is collected when you visit our website
(1) If you visit our website for informational purposes only, i.e. you do not log in, register or otherwise submit information, we do not collect any personal data, with the exception of the data that your browser sends to our server. If you wish to view our website, we collect the following information which is necessary to provide you with our website and to ensure that it is stable and secure (the legal basis is point f 1. paragraph 6. – IP address – Date and time of request – Greenwich Mean Time (GMT) time zone difference – Details of the request (specific page) – Access status/HTTP status code – Amount of data downloaded – Website on which the request is made – Browser used – Operating system and its interface – Language and browser software version
(2) In addition to the above-mentioned data, our website also stores cookies on your computer when you use our website. Cookies are small text files that your browser stores on your hard drive, which analyses certain data depending on where the cookie is set (by us). Cookies cannot run any programs or download viruses to your computer. They help us to make our websites better and more user-friendly.
(3) How we use cookies a) The information below gives details of the types of cookies used by this website and how they work: – Transient cookies (see b) – Persistent cookies (see c).
- b) Transient cookies are automatically deleted when you close your browser. These include session cookies. They store a session ID which is used to map your browser requests to that particular session. This allows your computer to be recognised the next time you view our website. Session cookies are deleted when you log out or close your browser.
- c) Persistent cookies are automatically deleted after a certain period of time, which varies depending on the cookie. You can delete cookies in the security settings of your browser.
- d) You can configure your browser settings so that you can, for example, refuse third-party cookies or all cookies. If you do this, you may not be able to use all the features of this website.
4. Other features and services offered by our website
(1) In addition to providing information, our website offers a range of services that may be of interest to you. In order to access this information, you will normally be required to provide us with the personal data we use to provide the service in question; in this respect, the data processing laws mentioned above apply.
(2) We sometimes use third party service providers to process your data. We have chosen them carefully, they are bound by our instructions and they are regularly checked.
(3) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the consequences of this in the service description.
4.1 Analysis – Google Analytics
(1) This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files that are stored on your computer and which enable an analysis of your use of the website. The information collected about your use of this website by the cookies is transmitted to and stored by Google on servers in the USA. If you use IP anonymisation, Google will truncate your IP address in the member states of the European Union or other countries that are parties to the Agreement on the European Economic Area. In exceptional cases, the entire IP address will be sent to a Google server in the USA and truncated there. Google will use this information on behalf of the website operator to analyse your use of the website, to compile reports on website activity and to provide services relating to the website and internet usage for the website operator.
(2) The IP address provided by your browser as part of Google Analytics will not be associated with any other data held by Google.
(3) You can prevent cookies from being stored on your computer by adjusting your browser settings, but it is important to note that you may not be able to take full advantage of all the features of this website. You can also prevent the data collected by the cookie in connection with your use of the website from being recorded and processed by Google by using the following link to download and install the browser plugin: https://tools.google.com/dlpage/gaoptout?hl=en.
(4) This website uses Google Analytics with the extension “_anonymizelp ()”. This process handles IP addresses in a truncated form so that they cannot be linked to an individual. If the data collected about you is linked to an individual, this is removed immediately and the personal data is deleted.
(5) We use Google Analytics to analyse the use of our website, which enables us to continuously improve it. We use the collected statistics to improve our service and in order to make it more attractive for users. In the exceptional case that personal data is transferred to the USA, Google is subject to the data protection protection of the EU-US: https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Article 6(1)(f) GDPR.
(6) Third party supplier: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of service: https://www.google.com/analytics/terms/us.html, data protection summary: https://support.google.com/analytics/answer/6004245?hl=en, and data protection policy: https://policies.google.com/privacy.
4.2 Additional functions
4.2.1 Google Maps (1) We use Google Maps on this website. This allows us to display interactive maps on the site, making the maps more usable.
(2) When you visit our website, Google is notified that you are viewing the relevant sub-page on our website. In addition, it receives the information referred to in point 3 of this policy. This happens whether or not you have a Google user account that you have signed up for. If you are logged in to Google, your data will be matched to your account. If you do not want your data to be matched to your Google profile, you must log out before clicking the button. Google stores your data, such as your user profile, and uses it for advertising and market research purposes and/or to optimise its website. This analysis (including of users who are not logged in) is carried out in order to provide more individualised advertising and to inform other social network users about your activities on our website. You have the right to object to the creation of this user profile and if you wish to do so, you must contact Google.
(3) You can find more information about how and why Google collects and processes data in their privacy policy. It also contains more information about your rights and how you can change your settings to protect your privacy: https://policies.google.com/privacy?hl=en&gl=en. Google also processes your personal data in the USA and is subject to EU-US data protection, https://www.privacyshield.gov/EU-US-Framework.
4.2.3 Use of web fonts Google Fonts are used on this website. Google Fonts is a service provided by Google. These web fonts can be accessed via a server, usually a Google server in the USA. Access to the server also sends information about the websites you have visited. Google also stores the IP address of the browser of the end device used to visit these websites. You can find out more about this in Google’s privacy notices, which can be downloaded here: www.google.com/fonts#AboutPlace:about or www.google.com/policies/privacy/
5. Monitoring your data
(1) If you have given your consent to the processing of your data, you may withdraw it at any time. Once you have indicated your withdrawal of consent, we will no longer be able to process your personal data.
(2) If the processing of your personal data is based on the principle of legitimate interest, you may object to the processing. This may be the case in particular if the processing is not necessary for the performance of a contract with you, which we will in any case describe in the following description of the functions. If you object, please provide the reasons why the personal data should not be processed in the way that we have. If your objection is justified, we will investigate and adjust the way we process your data, stop it or explain the legitimate interest under which we continue to process your data.
(3) You may object to the processing of your personal data for the purposes of advertising and data analysis at any time. Please send your objection to the following email address: info@providus.si.
6. External links
There are links on our website that lead to third party websites of interest. We will point out that this is an external link if it is not immediately obvious. The website operator has no influence on the content and design of other providers’ websites and we direct you to their privacy policies. The guarantees provided by the data protection declaration do not extend to these other sites.
Date of last update: 20 December 2022


